I want to make the calls myself but not sure where to start.
This is music to our ears! We want nothing more than to empower busy business owners to be able to undertake the contact for themselves until they can employ someone within the company. There's a saying too we love that says 'Never get someone else to do a job if you haven't tried yourself first'. It's not a simple as just picking up the phone. Their are processes and tips and tricks to get the best results. That's what our Power our is designed for. Make five calls a day and by the end of a month you've contacted 100 new people and will need to fit in the follow ups. What difference will that make to your business? Why should I use a Telemarketer instead of employing someone?
We would love nothing more than to get your business into a position to employ someone! Our experience tells us that a proven strategy should be in place to be able to judge how many hours you would need someone to be employed for. It's a great investment having the expertise to set up the processes and be able to guide you through the recruitment and training period. We have worked with a number of clients doing just that.
Outsourcing telemarketing seems expensive compared to employing someone?
True on the face of it, it would. However, you will have the knowledge that your campaign is in good hands immediately saving you time recruiting, inducting and not to mention the HR implications. We take care of the cost of our own equipment, cost of calls and HMRC obligations. On balance using us will be more cost effective in the long run.
What sort of results can we expect from a telemarketing campaign?
This is a good question and in all honesty is different from campaign to campaign. What we can tell you is that everything we do is agreed with our clients before we begin and all activity is measured and assessed for continual improvement.
When will we start to see results from telemarketing?
Again, a FAQ with no real rule of thumb. We have set out our T&C's to a minimum 3 month period to give a short but broad enough period of time to be able to have statistics and even a gut feeling of how the campaign is being received by the target audience.
Will we receive a report to update us on how the telemarketing activity?
Yes, of course. We look to arrange an agreed way of reporting after every period of activity. This works differently for many clients from an email report to KPI's. You are in control of the information we report to you.
How can we use your telemarketing service and comply with GDPR?
2018 has been a big investment year for WAG. We are confident that our GDPR policies are in place and are registered with the ICO. Data Protection Laws have always been prominent in our business and with the new GDPR legislation we will continue to follow the recommended guidelines and implement new processes wherever they are needed. Wendy Harris is our DPO.
Write to us: The WAG Works, Rear of 9 Raven Road Yoxall, Burton On Trent DE13 8PY Email: firstname.lastname@example.org Tel: 01543 472872